Customer Support: +91 94866 84631

Track your order |

Weekly Discount

Privacy Policy

At Gomuki Herbals, your trust means everything to us. We are deeply committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website www.gomukiherbals.com, place an order, or interact with us.

We want you to shop with confidence, knowing that your information is handled with honesty and care.

1. Information We Collect

When you browse or make a purchase from our site, we may collect:

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order and transaction details
  • Communication preferences (if you subscribe to our newsletter/WhatsApp)

We do NOT collect or store your credit/debit card or UPI details. All payments are processed securely via trusted third-party gateways.

2. Why We Collect Your Data

We use the information we collect to:

  • Process and deliver your orders
  • Provide order confirmations and tracking updates
  • Respond to your queries or support requests
  • Send promotional messages (only if you opt-in)
  • Improve website experience and product offerings

We never collect unnecessary data. Every bit of info we ask for has a purpose behind it—usually to make your experience smoother.

3. How We Use Your Information

We do not sell, rent, or trade your personal data to third parties.

However, we may share your data with:

  • Trusted courier partners for delivering your order
  • Payment gateways to process your payments securely
  • Email/WhatsApp platforms (like Mailchimp or Twilio) for sending you order updates or promotions (only if subscribed)

All our partners are vetted and adhere to strict data protection standards.

4. Marketing & Communication Preferences

You are in full control of how we contact you.

  • Want to receive updates about new soaps, seasonal offers, or herbal skincare tips? Great—you can subscribe during checkout or anytime.
  • Don’t want emails or messages? No worries. You can unsubscribe anytime by clicking the link in the message or replying “STOP” on WhatsApp.

We respect your inbox space.

5. Cookies and Analytics

We use cookies (tiny bits of data stored on your browser) to:

  • Help you stay logged in
  • Save your cart for later
  • Understand how you use the site so we can make improvements

You can disable cookies anytime in your browser settings. We also use basic tools like Google Analytics to improve our website, but your identity remains anonymous.

6. Your Rights

You can always:

  • Ask for a copy of your stored data
  • Request corrections if your data is wrong
  • Ask us to delete your data (except where legally necessary to retain it)

To do any of the above, simply email support@gomukiherbals.com.

7. Data Security

We implement industry-standard security protocols (SSL encryption, firewalls, etc.) to keep your data safe. However, as with all digital platforms, 100% security cannot be guaranteed. We urge you to keep your login credentials safe.

8. Policy Updates

We may occasionally update this Privacy Policy. When we do, we’ll notify you on the site or via email. Continued use of the site means you accept the changes.

9. Need Help?

Got privacy concerns? Write to us at:

📧 support@gomukiherbals.com
📱 WhatsApp: +91-XXXXXXXXXX

We’ll respond within 24–48 hours.